Shipping policy

Shipping Policy
Thank you for choosing Translyf! Please review our shipping terms below.

Processing Time

All orders are processed within 1–2 business days after payment confirmation (excluding weekends and holidays).
Important: Please verify your shipping address carefully. We are not responsible for orders shipped to incorrect addresses.

Shipping Rates & Methods

Shipping costs are calculated based on order weight and destination.
Free shipping is available on orders that meet our current promotional threshold—please check our website or social media for details.
We offer both Standard and Expedited shipping options:
- Standard Shipping: Typically takes 3–7 business days (delivery times may vary by location).
- Expedited Shipping: Estimated delivery within 1–2 business days.

International Shipping

Yes, we ship internationally!
Shipping rates and delivery times vary by country.
International customers are responsible for any customs duties, taxes, or import fees imposed by their local government.
For questions or assistance, feel free to reach out via any of our social media platforms.

Order Tracking

Once your order ships, a tracking number will be emailed to you.
Use this number to follow your package’s journey until it reaches your doorstep.

Shipping Delays

While we aim to deliver your order on time, unexpected delays may occur.
If your shipment is significantly delayed, we’ll notify you via email.

Lost or Damaged Packages

If your order arrives damaged or goes missing, please contact us within 3 days of delivery.
Include photos and/or a video of the damaged items and packaging for investigation.

Returned Shipments

If a package is returned to us due to an incorrect address or delivery failure, we will contact you to confirm a new address.
Additional shipping fees may apply for re-shipment.

If you have any questions or need help with your order, feel free to reach out via our contact page or social media channels.

– Translyf Team