Account Deletion Policy

At Translyf, we respect your right to access and control your personal information. If you wish to delete your customer account and associated data, you may do so at any time by submitting an account deletion request.

How to Request Account Deletion

To request the deletion of your account, please follow one of these options:

Once we receive your request, we will verify your identity and proceed with deleting your account and associated data from our systems, unless we are legally required to retain certain information.

What Will Be Deleted

When you delete your account:

  • All personal information associated with your account will be removed.
  • Your order history and shipping details will be erased.
  • You will no longer be able to log into your account or track past orders.

Please note:

  • We may retain some information for tax, legal reporting, or fraud prevention purposes, as permitted by law.
  • Deleting your account does not cancel any existing or pending orders.

Data Retention for Legal Purposes

In compliance with applicable laws, we may be required to retain certain transactional data (e.g., invoices, payment history) for a specified period, even after account deletion.

Processing Time

Account deletion requests are processed within 7 business days after verification. You will receive a confirmation email once your request has been completed.

Questions?

If you have any questions about your data or this policy, please contact us at Translyfadmin@gmail.com.